1. How fast is it?
With speeds up to 24 mbit/s (million bits per second), you can download graphics;
video, audio files, view flash sites, and transmit
attachments in record time. Upload speeds up to 1 mbit/s are available. Outback Wireless offers speeds in orders of magnitude faster
than a 56K modem!
2. Is it reliable?
Outback Wireless utilizes fixed wireless technology, so
the Internet is always “on” for you. That means no more
waiting on the modem to connect and no more busy signals
or disconnects. And because you’re not using a phone
line to connect to the Internet, you can use your phone
as it was intended to be used.
3. How convenient is it?
With Outback Wireless, you will never have to wait for
the phone company to install additional phone lines or
the cable company to install coax line. We make our fixed
wireless service available to you simply and quickly.
Once the order is processed, your equipment will be
installed in a matter of days. Delays are usuallay only weather dependant.
4. Is it affordable? Compared to DSL and Cable,
Outback Wireless offers an affordable solution to
getting your home or business online with high-speed
Internet access. The cost ranges from $35/mo. to
$65.00/mo. for services. Call for a quote for large
commercial and school services.
5. How does this method compare to DSL? Wireless
is usually much faster than rural DSL, more widely available in rural areas and
is less expensive. DSL is limited to the technology in
use by the Telephone Co. Wireless speeds range from 6.0
mbit/s (million bits per second) up to 24.0 mbit/s (a T1 is 1.5 mbit/s). DSL services are
not currently available or is outdated in many rural areas.
6. What are the system requirements and what
equipment is required? Besides your computer and a
network interface (NIC) card you will need an antenna,
radio. The antenna and radio is called the Customer
Premise Equipment (CPE). The CPE is supplied to you at
no additional charge
7. Who does the installation and setup? We have
our own professional installers and do not subcontract
the installs out. They can professionally install and
setup everything for you on your PC or Mac.
8. How much does the setup cost? The total cost of
a basic residential setup is usually below $250.00. The
setup fee consists of installation, antenna, radio,
cable and lightning protection.
9. Can I have laptops and desktops connected at
the same time? Yes. You would have to purchase a
wireless router to connect wirelessly to the laptops.
Desktops can be wired directly to the router.
10. How do I connect to the radio?
This is included in the professional setup provided by
Outback Wireless. Your computer is connected to the
unit using a standard Ethernet cable that runs between
the radio and the NIC card of your computer or a router.
11. Will there be technical support?
Although the connection is extremely reliable, the
answer is…YES! Call us at 406-564-1884.
12. What happens if I order service and I find out
it is not available?
Do not worry. We will do a site survey prior to
installation, and if for some reason service is not
available, there are no charges to you.
13. My internet is slow. What is the problem?
Usually slow internet is caused by a problem with the
computer. Although other problems may be, the web page
you are visiting is slow or maybe your equipment needs
to be "power-cycled" by unplugging and re plugging the
power to it.
14. Do I have to disconnect my internet when I am
finished surfing?
No. Your internet connection is always on.
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